About Phil's Rental
Phil owns a 1-bedroom condo in downtown Toronto next to Union Station, the city’s busiest transportation hub, with roughly 300,000 people passing through each day.
The proximity to Union Station makes Phil’s property very convenient for visitors coming in by train, and the downtown location attracts business travelers who want to avoid peak city traffic. While the desirable location ensures a high volume of incoming inquiries, with over 3,000 properties listed for short-term rental. It’s also one of the most competitive markets.
The Challenge
Phil struggled to keep his listing up to date and manage his rental. He wanted to improve his booking rate, but responding to the high volume of inquiries coming in at all hours of the day and handling multiple inquiries simultaneously was an immense time drain. He found himself constantly second-guessing his pricing strategy.
Property management can be exhausting. I knew that from my previous experience in this industry. I was sure that I didn’t have the capacity to do it on my own.
Phil was looking for a solution that could help him:
Optimize bookings without impairing revenue
Produce a listing that would stand out in a highly competitive market
Maintain the listing across multiple platforms
Guarantee a rapid response time for all incoming inquiries
Find the most strategic per-night rate to maximize bookings
Build a strategy for long-term growth
The solution
"I contacted 4 or 5 property management companies and found Angel Host to be
the most competitive in terms of their pricing, availability of staff, and clarity of their service model."
Angel Host's solution included:
A new rental listing for each property, for use across all major online booking platforms, including professional photos
Dynamic pricing optimization using next-generation technology
An efficient response framework for inquiries and 24/7 guest correspondence
Detailed progress reports delivered monthly
The results
After 3 months with Angel Host, Phil saw:
20%
Increase in bookings
42%
Increase in revenue
96%
Occupancy
Since signing with Angel Host, 95% of guest inquiries have received a response
in under 15 minutes. Phil’s unit was fully booked for all of May, June and July, and is
96% booked for January--the peak of the low season--which is a higher occupancy
rate than the property has ever had during the winter months. Overall, his
revenue has increased by 42%.
Angel Host really hit the ground running, and they have ensured that my property is fully booked from May through the end of July. I get regular progress reports which show me how my unit is performing compared to other area rentals, which helps me understand how well I am really doing. I am thoroughly satisfied with Angel Host.
Let's Get Started
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Select one of your properties - we'll analyze your listing and your local market
Learn
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Discover
We'll show you the true revenue potential of your property with Angel Host
Let's Get Started
Get a free 100-point audit of one of your properties.
Choose
Select one of our properties - we'll analyze your listing and your local market
Learn
Our audit will indicate what's working well and what could be improved
Discover
We'll show you the true revenue potential of your property with Angel Host